Terms & conditions

Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of this website and the services provided by Bartorelli. By accessing this website or engaging our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services.

2. About Us

Bartorelli provides air conditioning installation, maintenance and repair services to residential and commercial customers across the UK.

3. Use of Website

You agree to use this website for lawful purposes only. You must not:

  • Use the website in any way that may damage or impair its performance

  • Attempt to gain unauthorised access to systems or data

  • Use content from this website without permission

All content on this website is provided for general information only and may be updated without notice.

4. Quotations & Pricing

All quotations provided are:

  • Subject to site survey where applicable

  • Valid for a limited period (unless otherwise stated)

  • Based on the information available at the time

We reserve the right to amend pricing where additional works or unforeseen issues arise.

5. Services

Bartorelli will carry out all work with reasonable care and skill.

Service delivery times are estimates and may vary depending on:

  • Availability of parts or equipment

  • Site conditions

  • External factors outside of our control

6. Customer Responsibilities

You agree to:

  • Provide accurate information when requesting services

  • Ensure safe and reasonable access to the property

  • Inform us of any known hazards or relevant site conditions

Failure to do so may result in delays or additional charges.

7. Payments

Payment terms will be outlined in your quotation or invoice.

8. Cancellations

If you need to cancel or reschedule an appointment, please provide reasonable notice.

We reserve the right to charge for missed appointments or late cancellations.

9. Liability

While we take every care in delivering our services, Bartorelli shall not be liable for:

  • Indirect or consequential loss

  • Loss of business, profit or data

  • Delays caused by circumstances beyond our control

Nothing in these terms limits liability where it would be unlawful to do so.

10. Warranties

Any warranties on equipment or workmanship will be provided in line with manufacturer terms and any specific agreements made at the time of service.

11. Intellectual Property

All content on this website, including text, images and branding, is the property of Bartorelli and must not be reproduced without permission.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use personal data.

13. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the website or our services constitutes acceptance of any changes.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the English courts.

15. Contact

If you have any questions about these Terms & Conditions, please contact us via the details provided on our website.